Claim Managements

What can you expect to happen when you contact NASL

Every claim can be different, depending on your specific needs. However, below we have outlined the typical process our claims follow.

How It Works

It’s easy to start off your claim. Just call us using the phone number at the bottom of this page, or submit your details using the form below.

One of our claims handlers will discuss the details of your claim and the accident circumstances with you and determine if we think you have a genuine case. If all is well, and we think we can be of assistance, we move on to the next step.

If your bike is not roadworthy as a result of the accident, we will typically arrange for a hire bike delivered to you. You can use this bike until your old bike is repaired, or if your old bike is written off, until you get your cheque for the value of the bike. We’ll do our best to match the hire bike to your old one, so it’s better suited to you. If you have sustained any loss from the accident, we can put you in touch with specialist solicitors, who will pursue a compensation claim on your behalf.

As your claim comes to a close, you’ll get your bike back, good as new. Or, in the event that the bike was written off, you’ll get a cheque for its full value. We’ll collect the hire bike back once you’re happy, and your solicitors will claim back all of your losses from the other party’s insurance company.


The national accident support line (NASL) in London is the leading body in all over UK that offers the best services for claim and compensation consultation and helps clients to retrieve their claims. It provides you with the confidential advice for making a claim for your construction accident and you get your rights.