Our highly trained FNOL team are here to put customers at ease during what can be a stressful time. Their comprehensive knowledge and training allows them to quickly identify the best fault or non-fault solution. At National Accident Support Line, we recognise the importance of giving a good first impression to all our customers, as it sets the tone and standard for the quality of service they can expect from us when we manage their claim.

Our approach to claims is simple. We capture details of the incident with accuracy, efficiency and empathy and wherever possible, try to minimise the stress and inconvenience to the customer.